Delivery methods

Who's going to take care of your package? How will you handle it? How much does it cost? We'll tell you everything!
At Axone Spadone, we take great care with the delivery,
because a happy customer is a customer who receives his order quickly and in perfect condition.
When you place an order online, you have several delivery methods offered :

Delivery by Colissimo

Delivery by Colissimo

 

We always try to dispatch your package as quickly as possible, therefore, our packages are shipped on average less than 24 hours after receipt of your payment (excluding weekends and holidays). To achieve such good results (self-congratulation is sometimes good), we have chosen to work with the services of Colissimo.

As soon as your package is ready from our factory, you will receive by email the tracking number to follow your package. If your order has to be shipped in several parcels, you will then receive one email per parcel, then a summary email. In general, the good news confirming the shipment of your order will arrive before 3:30 pm in your mailbox.

What is the delivery time?

Your Colissimo will arrive in an average of 48 hours for Metropolitan France and 3 to 7 days for Europe. It is delivered without signature so no need to be at home. If your parcel is small and you have opted for home delivery, it will be deposited directly in your mailbox (excluding bulky parcels of course).

Whenever possible, we offer you delivery at a relay point or at the post office.

Order dispatch times

Where?

France, French overseas departments and territories, Europe (with Colissimo International) and some countries in the world. If your destination is not available, do not hesitate to contact us, we could activate it.

How much does it cost?

In Metropolitan France, Corsica and Monaco, count 4€ for a delivery in relay point or 5€ at home.

Colissimo delivery is free for France from 150€ purchase!

In Europe, Overseas or elsewhere in the world, from 7€, but it all depends on the weight of your order and the destination.

We include cardboard and optimal protection for your parts! And as we know that nobody likes the shipping costs, we have made an effort on these costs by taking a large part of them at our charge.


Delivery by carrier

Delivery by carrier

 

Unfortunately, Colissimo imposes a size limit for parcels. Some of our products being out of its standards, we pass then by specialized carriers in order to deliver them to you.

What is the delivery time?

As a general rule, one week of preparation and one week of delivery is required for a carrier order.

Where?

In metropolitan France, Corsica, Belgium and Luxembourg. If you reside in another country, do not hesitate to contact us, we can find advantageous solutions on a case-by-case basis.

Please note that these deliveries are possible subject to access for heavy goods vehicles!

How much does it cost?

From 29,90€ for a delivery by carrier, depending on the weight of your order and your place of delivery.

For garage doors sold exclusively via the online shop (Velocia range), the cost of delivery for metropolitan France is included in the price displayed. For Corsica, Belgium and Luxemburg, a flat rate of 180€ is applied.

For all other garage doors, the cost of the delivery package will be indicated on the quotation.


Withdrawal at the factory

Withdrawal of orders

 

If you live close to us (in the north of Franche-Comté), you can pick up your order directly at the factory.

What is the delivery time?

At our factory, it's instantaneous... within reason. Wait until you get an e-mail, but we'll be very quick.

Where?

Axone Spadone at Delle
3 Rue Pierre Dreyfus - 90100 DELLE

Monday to Friday from 8:00 am to 4
:45 pm (except public holidays and holidays).

How much does it cost?

It's free! We didn't expect to charge you for this service...