Technical Support & After Sales Service
Is your door malfunctioning?
A problem or a breakdown with your engineONE ?
Problems with the operation of your garage AXONE-SPADONE door?
→ Consult our quick assistance sheets
Following feedback from construction sites and experience, we have created simple after-sales service
sheets to advise you and help you out easily.
Download the Technical Service Sheets AXONE-SPADONE directly here :
Door Quick Assistance Sheets
Up-and-over
| Assistance
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Motor Quick Service Sheets one
End of travel errors (9 calls / 10)
| Quick assistance and major engine failures
| Lost or stolen remote control ?
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Motor oneQuick Help Sheets -pg
ONE-PG Power problem / opening sensitivities (9 calls / 10)
| ONE-PG Limit switch / stop that malfunctions
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Advice and Troubleshooting
Our Technical Sales team is at your disposal and provides pre- and post-sales assistance.
Study with you and the installer the best choices, the layout of each door, the possible options, and calculate the corresponding estimates.
The telephone listening, directly from your door, but also the exchange of photos via the Internet allows us to advise you "on the spot", without you having to wait.